Security measurements form a system, where parts of the system interact with others. Technical parts of security systems cannot make any decisions - only humans can do so. To achieve this, technical systems have to communicate with social systems or human beings via man machine interaction. The decisions made by humans set the state for the whole security system. The technical parts rely on these decisions, yet the decision making can lever the whole spirit and purpose of thje security system. Human factors is the most important field when discussing security, however it is still often ignored when technical solutions are discussed. With qualitative empirical methods, we are doing fundamental research on how those decisions are made. These results are required to design resilient, scientifically sound security systems and training material.

ZG

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